Delete account
You can delete your account in the app or without it, on this page.
In the app
Open the app: Profile → Delete account.
Without the app, on this page
Confirm via Telegram that the account is yours: the bot will ask for your phone number. Then confirm the deletion.
Waiting for your confirmation in Telegram…
Delete your account?
The account will be deleted and you will be signed out on all devices. If you sign in to the app with Telegram again within 30 days, the account is restored. After 30 days personal data is anonymized and cannot be restored.
Account deleted
If you sign in to the app again within 30 days, the account is restored.
What is deleted and what is kept
Version before legal review
This text explains in plain language how the service works. Once a lawyer has reviewed it, the final version will be published on this page.
If you sign in to the app again within 30 days, your account is restored. After that your name, phone number, Telegram ID, date of birth and gender are deleted and the account can no longer be restored. Visit history and medical records remain for the clinic's records without being linked to you. Future visits are cancelled and links in the “Family” section are removed.